Back to blog

Payments

Payment methods that convert in Belgium and the EU

By Rune Laenen 5 min read

A Dutch shopper who doesn't see iDEAL, or a Belgian who can't pay with Bancontact, will often just leave. No half-filled address form, no half-typed card number. They come by, they scan the payment options, and they're gone. In our corner of Europe, the payment method counts at least as much as the price.

Pay how the locals pay

There's a simple rule behind almost every payment decision: people want to pay the way they already pay everywhere else. In Belgium that's Bancontact. In the Netherlands it's iDEAL. Both comfortably outdo credit cards for domestic online purchases. Sell here and put credit cards up front, and you quietly lower your own conversion.

So the first job isn't picking a PSP (a payment processor). It's making sure the payment methods your customers expect are there, prominent, and working well.

The most important methods in Belgium and the Netherlands

You don't need every payment method out there. You only need the ones your customers actually want to use.

  • Bancontact is the default for Belgian shoppers. Non-negotiable if you sell to Belgium.
  • iDEAL plays the exact same role in the Netherlands.
  • Credit cards (Visa, Mastercard) still matter, especially internationally or for business buyers.
  • PayPal brings trust and cross-border sales. Some shoppers use only this.
  • Klarna and other pay-later options can lift conversion on higher-ticket products, but these methods come with extra cost and extra risk.
  • SEPA direct debit and bank transfer come into play for B2B and subscriptions.

A checkout with the right four beats a checkout with a wall of twenty. Very local methods, like KBC or Belfius buttons, are often unnecessary.

Choosing a payment provider

You don't integrate these methods one by one yourself. You pick a payment service provider (a PSP) that offers them behind one contract and one integration. For Shopware stores selling into Belgium and the Netherlands, two names come up most: Mollie and MultiSafepay, and recently Shopware started offering its own built-in payment service, Shopware Payments.

Mollie

Mollie is a Dutch payment provider that has become something of the gold standard across the Benelux, and rightly so. You're charged per transaction, because they work without a monthly fee and without long contracts. A smaller shop isn't paying just to exist. It covers the methods that matter here in the Benelux (Bancontact and iDEAL, but also credit cards, PayPal, Apple Pay, and more), the dashboard is genuinely pleasant, and the Shopware integration is well maintained. For a lot of the webshops we build, Mollie is the payment provider of choice.

MultiSafepay

MultiSafepay, also Dutch, plays in the same space and deserves a serious look, especially when Bancontact volume is high. It offers broad coverage of local methods and is often competitive on exactly the ones Benelux shops lean on. Pricing is per transaction too, the Shopware integration is solid as well, and just like with Mollie, support simply speaks our own language.

Shopware Payments, and the Bancontact catch

Shopware recently launched Shopware Payments, its own built-in payment service. The pitch is mainly convenience. It's native to Shopware, signing up is easy right in the admin, and there are no third-party plugins to manage. For a new store that wants to go live quickly, that is real added value.

But convenience has a price, and for Belgian merchants it lands in the worst possible spot: Bancontact. At the time of writing, Shopware Payments is a good deal more expensive on Bancontact than Mollie or MultiSafepay. In a market where Bancontact can be your most-used method, a few extra cents on every transaction is not a small rounding error. It's a standing extra cost on what is, in Belgium, your best-converting payment option.

So the maths is local. If Bancontact is a small slice of your sales, the simplicity of Shopware Payments might be worth it. If Bancontact carries your checkout, as it does for plenty of Belgian and Dutch shops, the numbers usually point back to Mollie or MultiSafepay.

Showing them well

Picking the methods is half the job. The other half is how they show up at checkout.

  • Lead with the right ones. A Belgian customer should see Bancontact at the top, not buried under six options they will never touch. Use localisation to show the right order automatically.
  • Don't show everything. A wall of logos is noise. Only offer what your customers actually use.
  • Keep it fast and calm. The payment choice sits at the end of your sales funnel, where speed and a strong checkout decide whether the sale closes.

Payment method choice is the kind of decision that quietly compounds. Get it right and you don't notice it. Get it wrong and you pay for it on every order, often without realising: either in your transaction fees, or almost invisibly in your conversion. For a store selling into Belgium and the Netherlands, that usually means Bancontact and iDEAL up front, and picking the provider that prices them best for your own payment mix.

Which methods are actually carrying your checkout, and are you paying too much to offer them? If you're not sure, that's exactly the kind of thing we like to untangle with you in a build or an audit. Get in touch and we'll look at your numbers.

Let's talk

Have an e-commerce project in mind?

We're a boutique e-commerce agency. Tell us what you're building and we'll help you move faster.